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How to order – step by step

A simple guide with pictures. From the first click to the food on your table.

The short version

Takes about 3 minutes
  1. Choose foodPut what you want in the cart.
  2. PayLog in, fill in the checkout and pay.
  3. Follow the orderSee live when your food is cooked and on its way.

Before you start

This is what you need:

An accountFree and ready in about one minute. You need it to order.
Your phone numberSo we can call you if something is unclear.
Your addressOnly if you want the food delivered.
Swish or a bank cardYou pay safely through Swedbank Pay.
Tip: You can look at the menu and fill the cart without logging in. You only log in when you go to the checkout.
Tip: Wrong language? Tap the gear icon at the top right and choose Svenska, English, Deutsch or فارسی. On a phone, the languages are in the menu (☰).

Order step by step

1Step 1 / 8

Choose how you want your food

  • Choose on the start page:
  • Delivery – we drive the food to you.
  • Pickup – you collect the food from us at ⁨Köpmangatan 39, 692 36 Kumla, Sverige⁩.
  • Dine in – you sit and eat in the restaurant.
  • You can change this later in the checkout.
Tip: Sitting in the restaurant? Scan the QR code on your table. The table number is then filled in for you.
2Step 2 / 8

Find your food

  • Tap Menu at the top.
  • Browse the categories, or type in the search box, e.g. “kebab”.
  • Only want vegetarian, spicy, gluten-free or vegan food? Tap Vegetarian, Spicy, Gluten-free or Vegan next to the search box.
  • Tap a dish to open it.
3Step 3 / 8

Choose size and extras

  • Choose a size, e.g. Normal or Family.
  • If it says Required, you must choose something there, e.g. a sauce. Otherwise you cannot continue.
  • Want extra toppings? Tap the group to open it and tick what you want. The price updates right away.
  • Allergy or a special wish? Write it in the box Allergies or requests, e.g. “no onion”.
  • Choose the quantity and tap Add to cart. The cart opens right away – want more? Tap Keep shopping.
Important: Do you have a serious allergy? Write it in the box and please also call us on ⁦+46 019 56 03 70⁩.
4Step 4 / 8

Check your cart

  • Tap Cart at the top right.
  • Change the quantity with − and +. Remove an item with Remove.
  • Everything right? Tap Go to checkout.
Tip: Your cart is saved, even if you close the page.
5Step 5 / 8

Log in or create an account

  • If you are not logged in, you will see Log in to order.
  • Have an account? Tap Log in and type your email and password.
  • New here? Tap Create account. Fill in your name, phone, email, a password (at least 6 characters) and your address.
  • After logging in you are taken back to the checkout automatically. Your cart is still there.
Tip: Forgot your password? Tap Forgot your password? on the login page. You get a link by email that works for one hour.
6Step 6 / 8

Fill in the checkout

  • Contact details – check your name and phone number.
  • How do you want your food? – for delivery: fill in street address, postal code and city. You can add a door code, floor and a message for the driver.
  • When do you want your food? – choose As soon as possible, or Choose a time for later (up to 60 days ahead).
  • Have a discount code or a gift card? Type the code and tap Apply or Redeem.
  • For delivery you can tip the driver. It is completely optional.
  • Tick the box for the privacy policy and tap Pay.
Important: Check that street, postal code and city are correct. We deliver within 8 km of the restaurant. If a red message says the address is too far away, choose Pickup instead.
7Step 7 / 8

Check and pay

  • A box shows Is everything right? with place, time, food and price.
  • Tap Looks good. To change something, tap Change. If you do nothing, the order is sent after 5 seconds.
  • You go to the secure Swedbank Pay page. Choose e.g. Swish or card and pay.
  • When the payment is done, you are taken back to our site automatically.
Important: Do not close the page while you are paying.
8Step 8 / 8

Follow your order

  • You see a thank-you message and your order number.
  • The status updates by itself: Received → Cooking → On the way → Delivered. For pickup and dine in: Received → Cooking → Done.
  • Tap Turn on notifications to get a message when your food is on its way (if your browser supports it).
  • The receipt is sent to your email. You can also print it.
  • All your orders are under My account → Orders.

Delivery, times and prices

Delivery25–40 min
Pickup15–20 min

When we are very busy it can take a little longer. It then says so at the top of the page.

Where we deliver

We deliver within 8 km driving distance of the restaurant. The price depends on the distance:

DistanceDeliveryMinimum orderFree delivery over
up to 1,5 km⁦19 kr⁩–⁦1 000 kr⁩
up to 3 km⁦29 kr⁩–⁦1 000 kr⁩
up to 4 km⁦39 kr⁩–⁦1 000 kr⁩
up to 4,5 km⁦49 kr⁩–⁦1 500 kr⁩
up to 5 km⁦59 kr⁩⁦199 kr⁩⁦1 500 kr⁩
up to 6 km⁦69 kr⁩⁦250 kr⁩⁦2 000 kr⁩
up to 8 km⁦89 kr⁩⁦400 kr⁩⁦2 000 kr⁩

You see the exact price in the checkout once you have typed your address.

Opening hours

Monday–Thursday (today)11:00–20:30
Friday–Saturday11:00–21:30
Sunday11:00–20:30
Are we closed? You can still order in advance. Put the food in the cart, go to the checkout and choose a Date and Time. We cook the food for that time.

When the kitchen is very busy, we sometimes only take pre-orders for a while. Then you choose a time in the checkout.

Payment

  • You pay in advance, right here on the website.
  • The payment is made at Swedbank Pay. There you choose e.g. Swish or card.
  • We never see your card details.
  • A gift card can pay all or part of the order. You pay the rest as usual.
  • Was the payment cancelled or did it fail? Then no money has been taken. Tap Try again or Back to the cart.
  • The receipt with VAT is sent to your email.

Your account

Open My account with your name at the top right (on a phone through the menu ☰). There you find:

Overview
Your points, coupons and latest orders.
Orders
All your orders. Tap View for status and receipt, or Order again.
Wallet & points
Your points – turn them into a discount coupon with Get coupon.
VIP club
Your VIP level and how close you are to the next one.
Coupons
Your discount codes and how long they are valid.
Addresses
Save up to 2 addresses. They are filled in for you in the checkout.
Messages
Your messages to us and our replies.
Profile
Name, phone, birthday and photo. You can also delete your account here.
  • Order again: tap Order again next to an old order and the same food goes into the cart at today’s prices.
  • Change password: log out and tap Forgot your password? on the login page.

Points, coupons and VIP

Points

  • You get 10 points per 100 kr when your order is completed.
  • Turn your points into a discount coupon: My account → Wallet & points: type the number of points and tap Get coupon. 100 points = 10 kr.
  • The coupon appears under Coupons. In the checkout, under Your coupons, tap the coupon and then Apply.

The VIP club

  • We count your orders every month.
  • Silver: 10 orders in one month.
  • Gold: 15 orders in one month. With Gold you get free delivery (when you do not use a discount code).
  • Your level lasts until the end of the next month.

More perks

  • Add your birthday under Profile and you get a present from us on your birthday.
  • Lucky wheel: sometimes a wheel appears when you are logged in. Spin it – with a bit of luck you win a discount. You can spin again after 3 days.
Important: You can use one discount per order.

Gift cards

Buy a gift card

  1. Tap Gift cards at the bottom of the page.
  2. Choose an amount – or type your own between 50 and 5,000 kr – and a design.
  3. Fill in your name and email, the recipient’s name and email, and a greeting if you like.
  4. Tap Buy gift card and pay.
  5. The recipient gets the code by email. The gift card is valid for one year.

Use a gift card

  1. Type the code (it starts with GIFT-) in the Gift card box in the checkout and tap Redeem.
  2. If the balance is not enough, you pay the rest as usual. Anything left stays on the card.
Important: A gift card is bought on its own. If you have food in the cart, it is removed – order the food before or after.
Buy a gift card

Problems and questions

Do I need an account?

Yes, to order. The menu and the cart work without an account. The account is free.

Can I change or cancel after I have paid?

Not by yourself on the website. Call us right away on ⁦+46 019 56 03 70⁩ and we will help you.

The Add to cart button does not work.

You have missed a choice marked Required, e.g. a sauce. Scroll up in the box and choose.

It says you do not deliver to my address.

Check street, postal code and city. If everything is right, the address is outside our area – choose Pickup.

The payment was cancelled or failed. Was money taken?

No, nothing has been taken. Tap Try again. Your cart is still there.

I have paid but see no confirmation.

Wait a minute and look under My account → Orders. If it is not there, call us on ⁦+46 019 56 03 70⁩.

You are closed. Can I still order?

Yes. Choose a Date and Time in the checkout – a time when we are open.

How do I see where my food is?

On the page you come to after ordering, and under My account → Orders → View. The status updates by itself.

I forgot my password.

Tap Forgot your password? on the login page. You get a link by email that works for one hour.

Where is my receipt?

It is sent to your email. You can also see it under My account → Orders → View.

My discount code does not work.

Check that the code is typed correctly and still valid. Some codes need a minimum amount. You can use one discount per order.

How do I get notifications?

Tap Turn on notifications after ordering and allow notifications when the browser asks.

Did not find the answer?Get in touch – we are happy to help. Call ⁦+46 019 56 03 70⁩ Contact usStart ordering